Stay Warm This Winter

East Hartford town is partnering with Eversource during the third annual Heating Assistance Awareness Month to raise awareness of a new discount available for electric bills, and the many programs available to help pay or lower your heating bills and keep your home warm this winter.

If you or someone you know is struggling to keep up with energy bills, now is the time to connect with Eversource to get assistance. To find the right options for you, call 800-286-2828 or visit eversource.com/billhelp. There is a plan for everyone, including:

State and Other Assistance Programs

• Get help to pay your heating bill through the Connecticut Energy Assistance Program (CEAP).
• Apply online or visit your local Community Action Agency. You may also find your closest agency by calling 211.

Protection from Service Shut-Off

• Protect your gas or electric service from shut off from November 1 through May 1 with Winter Protection, for customers facing financial hardship.
• You may also be eligible for Medical Protection if anyone in your home is seriously ill or has a life-threatening situation.

Financial Assistance Programs and Payment Plans

• If you are an electric customer, New Start can help you pay down what you may owe in as little as 12 months. Make on-time, monthly payments and some of what you owe will be subtracted each month.
• If you are a gas or electric heating customer, the Matching Payment Program can lower the amount you owe on energy bills. For every dollar you pay and every dollar you receive from the Connecticut Energy Assistance Program, we will subtract a dollar from the amount you owe. Visit eversource.com/billhelp to see if you qualify and how to enroll.
• Beginning on December 1, 2023, a new electric bill discount will be available to you if you have a financial hardship status on your electric account. Based on your household income or receipt of a public assistance benefit, you may be eligible for a 10% or 50% discount off your electric bill per month. For example, if you have a $100 monthly bill, it would be $10 less if you receive a 10% discount or $50 less if you receive the 50% discount.
• Flexible Payment Plans of up to 18 months are available to help all residential customers with active accounts pay off money owed, regardless of income.
• Pay a fixed amount each month based on your average energy usage and avoid spikes in your bill during heating and cooling seasons with Budget Billing.   

Energy Efficiency

• Eversource will help you find ways to make your home more comfortable, while lowering your energy usage. No-cost solutions are available for qualifying customers.

Please help raise awareness by sharing this important information with family, friends, and neighbors!

Let’s help keep every home in our community warm this winter.