Urgent Notice About Fraudulent Invoices from "Planning and Licensing Office"

URGENT ALERT: Fraudulent Invoices Targeting East Hartford Residents and Businesses

The Town of East Hartford and the East Hartford Police Department are warning the public about a scam involving fake invoices being sent to individuals and businesses with pending permit applications. These fraudulent invoices claim to be from the Town and request payment to move applications forward, affecting various types of permits such as amusement, building, zoning, and planning.

Scammers are using publicly available details—including names of town staff, members of boards and commissions, and accurate addresses—to make their letters appear official. These tactics are being used to deceive recipients into believing the invoices are legitimate.

Please be aware: the Town of East Hartford collects payment for pending permits via the OpenGov permitting platform (e-check or credit card), by mail (check), or in-person (cash or check). It is recommended that you speak with Nancy DuVerger (Operations Coordinator, Building and Inspections) before remitting payment by mail. The East Hartford Police Department will accept payment for amusement permits in person and by mail, but it is recommended that you speak with Jennifer Yncera (Administrative Clerk 3, Support Services), prior to remitting payment for an amusement permit by mail. The Town of East Hartford does not accept payment via wire transfer. 

A sample of one of these fake invoices, recently received by a local business, is included with this notice for reference.

If you receive a suspicious invoice or believe you may have been targeted, contact the East Hartford Police Department immediately.