I received a bill for the paramedic and I have questions. Who should I call?
Effective July 1, 2026, the Ambulance Service of Manchester manages paramedic billing services on behalf of the East Hartford Fire Department Paramedic Service.
What this means for patients...
- Patients who receive paramedic transport or treatment from the East Hartford Fire Department may see billing statements issued by the Ambulance Service of Manchester.
- The Ambulance Service of Manchester handles insurance claims, patient billing, payment processing, and billing-related customer support.
- This partnership does not change the emergency medical care you receive — it only affects how billing is administered.
Billing questions or assistance..
Patients with questions about invoices, insurance submissions, payment plans, or financial assistance should contact:
The Ambulance Service of Manchester
PO Box 70
Manchester, CT 06045
(860) 240-1808