Refund Policy

Refund Policy Town of East Hartford Parks & Recreation

Due to limited space in our programs, refunds are not given unless for a medical reason, upon receipt of a doctor’s note, one week prior to the program’s start.  Once a program has begun, no refunds are given unless there is a case of a medical emergency with submission of a doctor’s note.  Extenuating circumstances, which are not medical in nature, will be reviewed on a case-by-case basis and are subject to if we can fill your spot in the program.  Refunds will not be given for any reason for sessions which have already been completed.
 

A 10% processing fee will be charged on all refunds or program transfers regardless of reason.  Your request will be processed in 7 - 10 business days.  Credit card processing fees will not be refunded.