East Hartford Alert Frequently Asked Questions
This system will allow residents of East Hartford to be notified of an emergency situation in a variety of ways, including on their cell phones, home and work phones and by text messaging and e-mail.
When will it be used?
The system will be used to notify residents about imminent threats to health and safety due to weather events, fires, or other critical police activity.
How do I sign up?
You can sign up by clicking on the sign up link on the main EH Alert page, or HERE. If you need alerts about activity at more than one location, fill out a separate registration form for each address.
Is there a fee to use the service?
No. The service itself is free. Participants will be responsible, however, for any fees associated with text messaging charged by their cell phone service provider.
What if my phone number or e-mail address change?
If your cell phone, work phone or email address changes, you are responsible for going to the website and updating the information, Please Click HERE to update your information. You do not need to update information for listed landline telephones at your home; that information will be automatically updated.
Will I still get emergency notifications if I don't sign up?
If you don't sign up, you will still receive emergency notification on your listed traditional landline home phone, but nowhere else. These notifications can take longer depending on call volume.
Will my contact information be shared with others?
No. The information that you provide will be used for emergency purposes only. It will not be given to any other vendor or organization or used for any other purpose.
Will I be guaranteed to receive the notifications?
We cannot monitor the current or future accuracy of the information provided by participants in this program. It is the sole responsibility of participants to keep any information provided current and accurate. We do not assume legal responsibility for inaccurate information or technical difficulties that may result in notification failures.